FAQ'S
Return Policy
We understand mistakes happen, which is why we have a super simple return policy and exchange policy. Read more about our policy here https://burchavenue.com/policies/refund-policy
Will I Receive Updates On My Order?
You will receive an email after purchase with your order confirmation and information. You will then receive an email once your order is out for delivery.
Where Is My Order Coming From?
Our warehouse is based in Los Angeles California.
Where Do We Deliver?
As of now, we deliver in California only!
When Can I Expect The Delivery Of My Order?
Both our full service delivery option and threshold delivery option have a standard delivery time of 5-8 business days. If you would like to schedule a custom delivery time and date, please email us info@burchavenue.com after placing your order.